What is Nivo?

Nivo is a secure instant messaging app for Android and iPhones. It works just like the messaging apps you use every day but with additional security built in.

We recommend Nivo as the best way to communicate with GMB Credit Union, especially for sharing personal information and for personal conversations about loans, savings and account administration; indeed anytime we exchange sensitive information.

Why use Nivo?

Keeping GMB members data secure and making their life easier is important to us.

Cybercrime is an ever-present threat and Nivo is a convenient messaging channel which ensures that members account information can be shared secure from the threat of hackers and fraudsters.

Nivo is also the fastest, most convenient way for members to communicate on all Credit Union account related matter.

Getting started on Nivo

When you download our Nivo App you will be asked to accept the terms and conditions. You can then use this service to:

  • Share data and information as part of joining and applying for member loans and savings accounts.
  • Share images of documentation which will support account management such as identification checks, and fraud and anti-money laundering controls.
     
  • Discuss by secure messaging any account related matter such as change of personal details, request a balance or statement. You can use Nivo to send us a secure message at any time and we will reply during office hours which are 9.00 till 16.00 Monday to Friday - we will respond within 1 hour.

    Registering for Nivo is easy. Download Nivo from the Apple App Store or Google Play Store, then simply provide your name and phone number and set a 5 digit passcode. Never disclose your 5 digit passcode to anybody else.